Frequently Asked Questions
Everything you need to know about FRAGMENT STUDIO.
How long does domestic shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days.
What is your return policy?
We offer a 14-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. Our silhouettes often feature a contemporary, slightly oversized fit.
Do you ship internationally?
Yes, FRAGMENT STUDIO ships worldwide. International delivery times vary by location, typically ranging from 7-14 business days.
How should I care for my garments?
To preserve the quality of our fabrics, we recommend cold machine washing inside out and hanging to dry. Specific care instructions are located on the internal wash tag.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and modern payment solutions like Apple Pay and Google Pay.